WHEN WILL MY ORDER ARRIVE?
Shipping times around the world vary based on your location. On average it takes about 5-7 business days with standard free shipping for the order to be delivered from the day of purchase. Some locations may take up to 10-14 business days for the order to be delivered. Once your order is prepared for delivery, you will receive an email confirmation with tracking details and expected delivery times from the carrier.
*Please note that during the holidays, delivery may take slightly longer due to increased order volume.
WHAT IS YOUR RETURN POLICY?
We are committed to our customers and want you to be happy. We stand by our product and offer a 100% customer satisfaction guarantee. Just return the product to us undamaged within 30 days of delivery and we will issue a full refund to the original method of payment.
We do not provide prepaid shipping labels/packages to send product(s) back to us. You must send back unwanted product(s) at your own expense. We highly recommend shipping the product(s) back via FedEx/UPS/DHL.
We will issue a full refund to the original method of payment within 24 hours of receiving the returned merchandise in original condition.
HOW CAN I CHANGE OR CANCEL MY ORDER?
You may cancel your order within 24 hours of your purchase. Cancellations after 24 hours will require you to return the undamaged merchandise to us to receive a full refund. We cannot exchange your order after 24 hours, as it will have already gone into production.